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FAQ

THE MOST COMMON QUESTIONS

  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click ā€œManage FAQsā€ button 2. From your siteā€™s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the appā€™s Settings 2. Click on the ā€œManage FAQsā€ button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the ā€œFAQā€ title?
    You can edit the title from the Settings tab in the app. If you donā€™t want to display the title, simply disable the Title under ā€œInfo to Displayā€.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as ā€œWhere do you ship to?ā€, ā€œWhat are your opening hours?ā€ or ā€œHow can I book a service?ā€ Itā€™s a great way to help people navigate your site and can even boost your siteā€™s SEO.
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